Service

Free Installation
Installation is performed at NO CHARGE. Signing on with citywater will ensure you a smooth transition to your new point-of-use water system. Whether or not you are currently using a water system, citywater provides professional technicians to take care of all the elements of installation, leaving you with a worry-free experience. Aesthetics and practicality are of utmost importance when detailing your specific installation requirements. All lines are tightly secured and well hidden to ensure a professional appearance within your work environment.

Maintenance 
A thorough sanitization and cleansing of your point-of-use water cooler will be conducted on an annual basis. Although your point-of-use water system is a closed top unit (no outside dust/germs entering in), our technicians will:

  • Clean, flush, and sanitize your stainless steel reservoir
  • Clean and sanitize your faucets
  • Clean and sanitize your catch tray
  • Clean and sanitize the exterior of your cooler

Filter Changes (up to 3 times per year)
Your water will be tested before and after each filter change, to ensure quality throughout and if at anytime our pretest of your current water shows any trace of THM’s we will come out to replace your filters more frequently at no additional charge (up to 3 times per year).

Customer Service
We’re only a toll-free phone call away to answer your questions or address your concerns. 1-855-464-6014 Friendly professional trained service representative are ready to handle your needs, from coordinating corporate moves to simply ordering paper cups.

All citywater customer service representatives and technicians are certified and qualified to meet your needs.

installation

Installation Video

Installation is performed at NO CHARGE. Signing on with CityWater will ensure you a smooth transition to your new point-of-use water system…

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We’ll beat any price

That’s right! Why not pay the lowest price and get the best and most reliable service in the business!

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products

Products

Our point of use water coolers are not only durable but also dispense great tasting water. We carry several types of systems that improve the overall quality and flavour of your existing tap water.

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